Terms of service

If any term of this Section (Arbitration and Class Action Waiver) is to any extent illegal, otherwise invalid, or incapable of being enforced, such term shall be excluded to the extent of such invalidity or unenforceability; all other terms hereof shall remain in full force and effect; and, to the extent permitted and possible, the invalid or unenforceable term shall be deemed replaced by a term that is valid and enforceable and that comes closest to expressing the intention of such invalid or unenforceable term.  If application of this Severability provision should materially and adversely affect the economic substance of the transactions contemplated hereby, the Party adversely impacted shall be entitled to compensation for such adverse impact, provided the reason for the invalidity or unenforceability of a term is not due to serious misconduct by the Party seeking such compensation.

Web Site Terms And Conditions Of Use 

UNO ALLA VOLTA LLC (“UNO ALLA VOLTA”) offers this website, including all information, software, products and services available from this website or offered as part of or in conjunction with this website (the “website”), to you, the user, conditioned upon your acceptance of all of the terms, conditions, policies and notices stated here. UNO ALLA VOLTA reserves the right to make changes to these Terms and Conditions immediately by posting the changed Terms and Conditions in this location. Your continued use of the website constitutes your agreement to all such terms, conditions and notices, and any changes to the Terms and Conditions made by UNO ALLA VOLTA.

Personal & Noncommercial Use 
The website is for your personal and noncommercial use. As a condition to your continued use of the website, you warrant to UNO ALLA VOLTA that you will not use the website for any purpose that is unlawful or prohibited by these Terms and Conditions of use.

No Warranties 
Use the website at your own risk. This website is provided to you “as is,” without warranty of any kind, either express or implied, including, but not limited to, warranties of merchantability, fitness for a particular purpose, title or non-infringement. UNO ALLA VOLTA makes no warranty that any content contained on this website satisfies any applicable government law, regulation or requirement. Neither UNO ALLA VOLTA nor its employees, agents, third-party information providers, merchants, licensors or the like warrant that the website or its operation will be accurate, reliable, uninterrupted or error-free. No agent or representative has the authority to create any warranty regarding the website on behalf of UNO ALLA VOLTA. UNO ALLA VOLTA reserves the right to change or discontinue at any time any aspect or feature of the website.

Exclusion of Liability 
Under no circumstances, including negligence, shall UNO ALLA VOLTA or anyone else involved in creating, producing, storing or distributing the website be liable for any direct, indirect, incidental, special or consequential damages and expenses whatsoever (including, without limitation, lost profits, and damages arising from lost data or business interruption) arising out of or in any way connected with use of the website, delay or inability to use the website, or for any information, software, products or services obtained through the website, whether such damages are based on contract, tort, strict liability or otherwise, even if advised of the possibility of such damages. You specifically agree that no licensor, supplier or information provider to UNO ALLA VOLTA or its affiliates, officers, directors, employees or agents, or any of their successors or assigns, shall have any liability to you for any reason or under any theory whatsoever, based upon the information provided on or through the website. Because some states do not permit the exclusion or limitation of liability for consequential or incidental damages, some or all of the above limitation may not apply to you.

You agree to defend, indemnify and hold UNO ALLA VOLTA , its officers, directors, affiliated companies, employees and agents, licensors and suppliers harmless from and against any and all claims, actions or demands, liabilities and settlements, including, without limitation, reasonable legal and accounting fees, resulting from, or alleged to result from, your use of the UNO ALLA VOLTA site, or any content, product or service offered through the UNO ALLA VOLTA site, in a manner that violates or is alleged to violate these Terms and Conditions. UNO ALLA VOLTA shall provide notice to you of any such claim, suit or proceeding and shall reasonably cooperate with you, at your expense, in your defense of any such claim, suit or proceeding.

Featured Links & Advertisements 
The Website may contain hyperlinks to websites offered by parties other than UNO ALLA VOLTA. Such hyperlinks are provided for your reference and convenience only. UNO ALLA VOLTA does not control such other Websites and is not responsible for their content; nor does UNO ALLA VOLTA’s inclusion of hyperlinks to such websites imply any endorsement of the material on such websites or any association with their operators. Unless otherwise specifically stated on this website, UNO ALLA VOLTA does not endorse any product or service or make any representation regarding the reliability, quality or accuracy of any products or services featured in, or linked to, any advertisement appearing on this website.

Unless you are subsequently advised otherwise by UNO ALLA VOLTA, you are hereby licensed to create hyperlinks to the content on the website, provided that the hyperlink accurately describes the content as it appears on the website. UNO ALLA VOLTA reserves the right to revoke this license generally, or your right to use specific links, at any time, and may normally break any hyperlink after 14 days. Under no circumstances may you “frame” the website or any of its content or copy portions of the website to a server, except as part of an Internet service provider's incidental caching of pages. Each page within the website must be displayed in full (including all trademarks, branding, advertising and promotional materials), without any accompanying frame, border, margin, design, branding, trademark, advertising or promotional materials not originally displayed on the page within the website.

Software Available On Web Site 
Any software that is made available to download from this Website is the copyrighted work of UNO ALLA VOLTA and/or its suppliers. Your use of the software is governed by the terms of the End User License Agreement, if any, that accompanies or is included with the software. You may not install or use any software without first agreeing to the terms of such End User License Agreement. For any software not accompanied by an End User License Agreement, UNO ALLA VOLTA hereby grants to you a personal, nontransferable, non-sublicensable license to use the software for viewing and other purposes within the scope of use of such software anticipated by UNO ALLA VOLTA in accordance with these Terms and Conditions, and for no other purpose. Any such software is provided to you subject to the warranty and liability exclusions set forth in these Terms and Conditions.

Arbitration and Class Action Waiver

Please read this carefully.  It affects your rights. Any dispute or claim relating in any way to your use of Uno Alla Volta’s services will be resolved by binding arbitration, rather than court.

This agreement to arbitrate is intended to be broadly interpreted, and expressly includes claims brought under the Telephone Consumer Protection Act, 47 U.S.C. § 227 et seq., or any other statute, regulation, or legal or equitable theory.  You and Uno Alla Volta hereby agree that the Federal Arbitration Act, 9 U.S.C. 1, et seq. (“FAA”) applies to this agreement to arbitrate, and governs all questions of whether a dispute is subject to arbitration.  Unless you and we agree otherwise in writing, arbitration shall be administered by the American Arbitration Association’s Consumer Arbitration Rules in effect at the time of filing of the arbitration (the “AAA’s Rules”).  However, just as a court would, the arbitrator or arbitrators must honor the terms and limitations in this Agreement, and can award damages and relief (including any attorneys’ fees) authorized by law and/or the AAA’s Rules.  The arbitration decision and award is final and binding, with some exceptions under the FAA, and judgment on the award may be entered in any court of competent jurisdiction.  YOU AGREE THAT, BY ENTERING INTO THIS AGREEMENT, YOU AND UNO ALLA VOLTA ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY AND THE RIGHT TO PARTICIPATE IN ANY CLASS, REPRESENTATIVE, OR COLLECTIVE PROCEEDING.


You and Uno Alla Volta are each responsible for our respective costs relating to counsel, experts, and witnesses, as well as any other costs relating to the arbitration.  Uno Alla Volta, however, will pay for the arbitration administrative or filing fees, including the arbitrator and/or other AAA case management fees, for any claim seeking $75,000 or less, unless the claim is determined by the arbitrator to be frivolous.  Otherwise, the AAA’s Rules regarding costs and payment apply.

This agreement to arbitrate does not preclude you from bringing issues to the attention of federal, state, or local agencies. Such agencies can, if the law allows, seek relief against us on your behalf.

Mobile Terms & Conditions
Uno Alla Volta offers its customers mobile alerts regarding sale promotions, event information, product launch announcements, cart reminders, back in stock alerts,
price drop alerts, low inventory alerts by SMS message (the "Service") on 71894. Customers may also sign up to receive order and shipping notifications by SMS message (the "Service") on 1-833-945-2368. By participating in the Service, you are agreeing to these Terms and to the Privacy Policy.

Signing Up and Opting-In to the Service
Enrollment in the Service requires you to provide your mobile phone number and to agree to these terms and conditions. You may not enroll if you are under 18 years old. Before the Service will start, you will need to agree to these Terms. Uno Alla Volta reserves the right to stop offering the Service at any time with or without notice. 

By opting into the Service, you: 

A.    Authorize Uno Alla Volta to use an automatic telephone dialing system to send recurring automated text messages to the mobile phone number associated with your opt-in (i.e., the number listed on the opt-in form or, if none, the number from which you send the opt-in, or, if none, the number on file for the account associated with your opt-in). 

B.    Acknowledge that you do not have to agree to receive messages as a condition of purchase. 

C.   Confirm that you are the subscriber to the relevant phone number or that you are the customary user of that number on a family or business plan and that you are authorized to opt in. 

D.   Consent to the use of an electronic record to document your opt-in. To request a free paper or email copy of the opt-in or to update our records with your contact information, please call 1-855-612-3432 or email us at custserv@unoallavolta.com. To view and retain an electronic copy of these Terms or the rest of your opt-in, you will need (i) a device (such as a computer or mobile phone) with Internet access, and (ii) and either a printer or storage space on such device. For an email copy, you'll also need an email account you can access from the device, along with a browser or other software that can display the emails. 

Content You May Receive
Once you affirm your choice to opt-in to the Service on 71894, your message frequency may vary. You may receive alerts about:

A.    Sale promotions

B.    Event information

C.   Product launch announcements

D.   Cart reminders

E. Back in stock alerts
F. Price drop alerts
G. Low inventory alerts

Once you affirm your choice to opt-in to the Service on 1-833-945-2368, your message frequency may vary. You may receive alerts about:

A.    An order has been placed

B.    An order has been shipped

C.   An order has been delivered

Charges and Carriers 
Message and data rates may apply. Please consult your service agreement with your wireless carrier or contact your wireless carrier to determine your phone's pricing plan and the charges for sending and receiving text messages. You acknowledge that you are responsible for any message, data or other charges incurred (usage, subscription, etc.) as a result of using the Service. 

Supported carriers are AT&T, T-Mobile, Verizon Wireless, Sprint, Boost, Virgin Mobile, U.S. Cellular, Cricket, Alltel, Cincinnati Bell, Cellcom, C-Spire, nTelos, MetroPCS, and other smaller regional carriers. The Service may not be available on all wireless carriers. Uno Alla Volta may add or remove any wireless carrier from the Service at any time without notice. Uno Alla Volta and the mobile carriers are not responsible for any undue delays, failure of delivery, or errors in messages. 

To Stop the Service
To stop receiving text messages from Uno Alla Volta, text the word STOP to 71894 or any time or reply STOP to any of the text messages you have received from Uno Alla Volta.  This is the exclusive method for opting out.  After texting STOP to 71894 or 1-833-945-2368, you will receive one additional message confirming that your request has been processed.

You can text HELP for help at any time to 71894 or 1-833-945-2368. This will provide you with our phone number (1-855-612-3432) and an email to customer service (custserv@unoallavolta.com). You can also contact us at Uno Alla Volta, 242 Branford Road, North Branford, CT 0647.

Changes to Terms
These Mobile Terms and Conditions are subject to change at any time without notice.

Except for material in the public domain under United States copyright law, all material contained on the website (including all software, HTML code, Java applets, Active X controls and other code) is protected by United States and foreign copyright laws. Except as otherwise expressly provided in these Terms and Conditions, you may not copy, distribute, transmit, display, perform, reproduce, publish, license, modify, rewrite, create derivative works from, transfer, or sell any material contained on the Website without the prior consent of the copyright owner. None of the material contained on the UNO ALLA VOLTA site may be reverse-engineered, disassembled, decompiled, transcribed, stored in a retrieval system, translated into any language or computer language, retransmitted in any form or by any means (electronic, mechanical, photo reproduction, recordation or otherwise), resold or redistributed without the prior written consent of UNO ALLA VOLTA . Violation of this provision may result in severe civil and criminal penalties. You may make single copies of materials displayed on the website for your own personal and noncommercial use only, provided any copies include the copyright and other notices displayed with the materials on the website. You may not distribute such copies to others, whether or not for a charge or other consideration, without prior written permission from UNO ALLA VOLTA or the copyright owner of the copied material. Requests to reproduce materials on the Website for distribution or other purposes should be mailed to:

Attn: Legal Department
242 Branford Rd.
North Branford CT 06471
e-mail: custserv@unoallavolta.com

Trademarks/Service Marks 
“UNO ALLA VOLTA”, “Professional Cutlery Direct”, “Cooking Enthusiast”, and “The Artisan Table” are registered service marks of UNO ALLA VOLTA , LLC., licensed for use by UNO ALLA VOLTA , and are protected by state and federal trademark laws. Other trademarks or service marks appear on the website with permission from their respective owners. Your unauthorized use of trademarks/service marks appearing on the website may constitute trademark infringement, which could subject you to substantial civil penalties.

Copyright Infringement 
UNO ALLA VOLTA will not tolerate copyright infringement of any kind. UNO ALLA VOLTA does not, however, monitor user-submitted materials for copyright infringement. If you believe that any material on the website infringes your copyright, you may seek to have the material removed by sending UNO ALLA VOLTA notice that includes all of the following information:

  • Your full name, address and telephone number
  • Your e-mail address
  • Identification of the copyrighted work(s) that you believe is being infringed
  • Identification of the infringing material and information sufficient for UNO ALLA VOLTA to locate the material
  • Your statement of good faith belief that (a) the material infringes your copyrights, (b) the information provided in the notice is accurate and (c) under penalty of perjury, you are authorized to act for the copyright owner
  • Your physical or electronic signature


Direct such notice to UNO ALLA VOLTA designated agent for receiving copyright infringement notices:

Attn: Legal Department
242 Branford Rd.
North Branford CT 06471
e-mail: custserv@unoallavolta.com

Upon receipt of notice complying with the above requirements, UNO ALLA VOLTA will act to remove infringing materials and, if applicable, send notice to the user that posted such materials on the website.

If UNO ALLA VOLTA removes materials posted by you as a user due to alleged copyright infringement, you may seek to have the materials reinstated by notifying UNO ALLA VOLTA 's designated agent in writing and including the following information:


  • Your full name, address and telephone number
  • Your e-mail address
  • Identification of the material that has been removed or to which access has been disabled, including its location before it was removed or disabled
  • Your statement under penalty of perjury that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material
  • Your statement consenting to the jurisdiction of the Federal District Court for the district in which your address is located, or, if you reside outside of the United States, for the Connecticut District Court (which has jurisdiction for UNO ALLA VOLTA’s location), and that you will accept service of process from the person who provided notice of copyright infringement or from such person’s agent
  • Your physical or electronic signature


Upon receipt of a notice meeting the above requirements, UNO ALLA VOLTA will send a copy of the notice to the copyright owner who initially claimed copyright infringement. Within 10 to 14 days following receipt of the notice, UNO ALLA VOLTA will replace or enable access to the removed material unless UNO ALLA VOLTA receives notice from the copyright owner who submitted the first notification that it has filed an action seeking a court order to restrain the user that posted the materials from engaging in infringing activity. Please note that parties who misrepresent that materials are infringing or were removed by mistake or misidentification are subject to substantial civil liability to UNO ALLA VOLTA and/or the copyright owner or Website user.

Termination of Privileges 
UNO ALLA VOLTA reserves the right to terminate your privilege of using all or any portion of the Website if you breach any of these Terms and Conditions of use. If UNO ALLA VOLTA receives notice or otherwise discovers that you have breached any of these Terms and Conditions of use or the Privacy Policy, UNO ALLA VOLTA may terminate your access to the Website, including all of your privileges or accounts that you may have established in connection with the website.

These Terms and Conditions (including the Privacy Policy also on this site, which shall be deemed to be a part of these Terms and Conditions) constitute the entire agreement and understanding between you and UNO ALLA VOLTA with respect to use of the Website, superseding all prior or contemporaneous communications and/or proposals. These Terms and Conditions also are severable, and in the event any provision is determined to be invalid or unenforceable, such invalidity or unenforceability shall not in any way affect the validity or enforceability of the remaining provisions. UNO ALLA VOLTA reserves the right to make changes to these Terms and Conditions immediately by posting the changed Terms and Conditions in this location. By continuing to use the Website, you are agreeing to all changes made by UNO ALLA VOLTA. A printed version of these Terms and Conditions shall be admissible in judicial or administrative proceedings based upon or relating to use of the Website to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

The website is controlled and operated by UNO ALLA VOLTA from its principal office in the State of Connecticut, United States of America. UNO ALLA VOLTA makes no representation that materials on the Website are appropriate or available for use in other locations. Those who choose to access the Website from other locations do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable. The website is not intended to subject UNO ALLA VOLTA to the laws or jurisdiction of any state, country or territory other than the State of Connecticut and the United States of America.

The prices displayed are in U.S. currency and are subject to change at any time without notice.

Errors And Inaccuracies
The UNO ALLA VOLTA team works tirelessly to ensure that our content is as accurate as possible. However, as we are all human, sometimes against our best efforts, there might be occasional typographical errors, incorrect availability messaging, or pricing errors. We reserve the right to correct these errors, and all information is subject to change at any time without notice.

User-Generated Content
User-generated content (ie: product reviews) used for publication may have been edited for length and/or clarity.

The UNO ALLA VOLTA team makes a great effort to provide our customers with images that most accurately represent our products. Online, colors may vary due to your monitor’s display, brightness, and resolution. In print, colors may vary due to ink and printing processes. Also, due to the handcrafted, one-of-a-kind nature of our products, the item you receive may have slight variances when compared to the one pictured.