Standard ground shipments in the 48 contiguous states: Ships from our Connecticut warehouse to arrive to your door generally within 6-8 business days.
Rush delivery: (Inside the 48 contiguous states excluding PO Boxes or APO/DPO/FPO addresses) Delivery options available: Next Day, 2 Day, 3 Day. Orders placed after 12:00 PM EDT on Fridays will ship Monday morning.
Delivery Beyond The 48 Contiguous States, PO Boxes or APO/DPO/FPO addresses: All orders sent Federal Express SmartPost.
Package Tracking / Order Status: Refer to your shipping confirmation email for tracking information. If you have not received a shipment confirmation email please contact customer care at 1-800-625-1866 for assistance.
Items Shipped Directly From Our Artisans: Certain customized or bulky items ship directly from our artisans. Instructions and additional shipping charges are shown with the item description. Must be on a separate order. Please calculate shipping charges separately. Note: your credit card will be charged at the time we place the order with our artisan.
Note: Our Connecticut office is currently experiencing a power outage due to Hurricane Isaias. Delays in shipping are possible but not expected. We apologize for any inconvenience this may cause and hope for your understanding in this matter. Our customer service team is doing their best to continue assisting you during this time. For any questions or concerns, please e-mail us at: firstname.lastname@example.org.