Our Guarantee

At Uno Alla Volta each product comes from the hearts and hands of artisan®. Because each treasure is lovingly handcrafted, no two will ever be exactly alike. We carefully choose our artisans for their creativity and passion, their design sense and their exceptional quality. We guarantee you will be delighted with your purchase. If for any reason, your unique treasure falls short of your expectations, we will gladly offer you your choice of a replacement or full refund. 

Something not right for you?
Return the product for a full refund within 60 days of purchase.

Returns & Exchanges
We want you to be completely delighted with your purchase. Should you not be for any reason, please follow the instructions on your receipt and return the item to us within 60 days of purchase for your choice of a refund or exchange. (We regret that shipping and handling charges are non-refundable.) All products must be returned in good condition, in original boxes, and with paperwork (such as instruction booklets, certificates and accessories) to ensure a full credit or exchange.

If you do not have your packing slip, please call for return instructions. If there is damage to a package upon delivery, call customer service immediately for instructions. Items that are personalized, produced to your specifications, or special ordered are not returnable. Items shipped directly from our artisans may be subject to a restocking charge. 
Please call us at 1-855-612-3432 or email us at  custserv@unoallavolta.com for further information.