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the brooch is beautiful but the clasp is doubtful - have reached out to uno alta volta for help and haven't heard a thing - very disappointing
Hi Jane, we’re glad you love the brooch, but we sincerely apologize for your concerns about the clasp and the lack of response to your previous inquiry. We’d love to make this right by offering a replacement brooch or a discount for the inconvenience. Please let us know which option you prefer, and we’ll be happy to assist you.
Thank you,
Customer Service Team
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