Nanette Grant
Sun, Aug 2, 10:06 PM (6 days ago)
to Uno, bcc: me
Dear Uno Alla Volta,
I am shocked that you are refunding this purchase rather than sending it!
I received at least 5 emails advertising this item after I had already purchased it.
I would never have ordered the $34.00 Contemporary Charm Contrast Tunic with an outrageous $15.95 shipping charge alone.
Since you are not making good on the Vintage Print Americana Mesh Top, please refund at least half of the shipping cost. ($8.00 or more)
This is the least you can do, as a goodwill gesture.
Without this, it is doubtful that I will do business with you in the future.
Thank you for your prompt response.
Blessings,
Nanette
Nanette Grant
Sun, Aug 2, 10:37 PM (6 days ago)
to Uno
Better yet, how about extending your FREE SHIPPING offer to this order in which you rescinded your end of the deal by honoring the full order as placed?
Your website should have stated that it was out of stock in my size, if that was the case.
It appears that the item you shipped is still in your stock, so I would greatly appreciate it if you would make this right by refunding $15.95.
Much appreciation.
Blessings,
Nanette
