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Questions About Face Masks?

The face masks we sell are non-medical masks and are for personal use only, not for medical/clinical settings. They are not certified by the FDA nor the CDC, and we make no claims of infection prevention. All sales final. For hygienic reasons, masks cannot be returned or exchanged.

Using face masks is not a substitute for other measures meant to stop the community spread of COVID-19 or other infectious diseases. For more information, please visit CDC guidelines for protecting yourself and others.

Why Is My Order Being Charged Sales Tax?

Uno Alla Volta is required by law to charge sales tax on purchases shipped to select states. Uno Alla Volta currently charges sales tax on purchases shipped to addresses in AK, AL, AR, AZ, CA, CO, CT, DC, FL, GA, HI, ID, IA, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MS, NC, ND, NE, NJ, NM, NV, NY, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI, WV, and WY. Shipping addresses that are entered incorrectly or changed after the order is placed may require sales tax adjustments.

A note regarding AL sales tax: Uno Alla Volta will collect the simplified sellers use tax on taxable transactions delivered into Alabama and the tax will be remitted on the customer's behalf to the Alabama Department of Revenue. Our program account number is SSU-R011476191.

Have More Questions or Need Help?

Please feel free call our Customer Care team at 1-855-612-3432 or send us an email at custserv@unoallavolta.com and we would be happy to help!