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Our Guarantee
At Uno Alla Volta each product comes from the hearts and hands of artisan®. Because each treasure is lovingly handcrafted, no two will ever be exactly alike. We carefully choose our artisans for their creativity and passion, their design sense and their exceptional quality. I personally guarantee you will be delighted with your purchase. If for any reason, your unique treasure falls short of your expectations, I will gladly offer you your choice of a replacement or full refund.

Terri Alpert
Terri S. Alpert, Founder and CEO

Something not right for you?
Return the product for a full refund within 60 days of purchase.

Returns & Exchanges
We want you to be completely delighted with your purchase. Should you not be for any reason, please follow the instructions on your receipt and return the item to us within 60 days of purchase for your choice of a refund or exchange. (We regret that shipping and handling charges are non-refundable.) All products must be returned in good condition, in original boxes, and with paperwork (such as instruction booklets, certificates and accessories) to ensure a full credit or exchange.

If you do not have your packing slip, please call for return instructions. If there is damage to a package upon delivery, call customer service immediately for instructions. Items that are personalized, produced to your specifications, or special ordered are not returnable. Items shipped directly from our artisans may be subject to a restocking charge.
Please call us at 1-800-625-1866 or email us at custserv@unoallavolta.com for further information.


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Handcrafted - One At A Time
Our products are handcrafted, uno alla volta, by skilled artisans who infuse each work of their hands with a bit of their spirit. No two items will ever be exactly alike.
Limited Edition
No more than a certain number of these unique and collectable items will ever be made.
Gift Packaging
All jewelry items will be presented in our signature gift packaging, free of charge.
Certificate of Authenticity
Each artisan-crafted treasure is accompanied by a certificate of authenticity that may be personalized for the recipient.
Uno Alla Volta Exclusive
These items are lovingly handcrafted by our artisans exclusively for Uno Alla Volta.
Our Guarantee
"Your complete satisfaction is my number one priority."

Satisfaction Guaranteed

Terri S. Alpert, Founder and CEO

 

2014 UNO ALLA VOLTA, LLC ALL RIGHTS RESERVED.

Uno Alla Volta means "One At A Time" in Italian. Uno Alla Volta, One At A Time, The Artisan Table, and From the Hearts and Hands of Artisans are all registered service marks of Uno Alla Volta, LLC.

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